Hi,
Is the Las Vegas lunch buffet on the first day at 12pm part of the package or would we have to pay for it ourselves?
Also, we would like to hop off from the tour at Monterey Peninsula/ San Francisco on the last day. Is that possible?
Thanks,
Jing
Dear Jing,
First day's lunch buffet will be part of the package, it's complimentary. Please Note: If you choose to join the tour at Circus Circus hotel, the complimentary buffet lunch will not be applied. In addition if you arrive to the buffet restaurant later than 2:00 PM, you will not have the complimentary buffet lunch.
For the last day, you can just leave a message at the "comment" area to inform us that you will leave the tour at Monterey Peninsula, we will forward the request to the operation department. Also, just for your information, there will not be any refund if you choose to leave the tour early.
Best Regards,
Lei
Customer Service Rep
Dear Wenting,
If we confirmed your reservation on Jan 2nd and you wish to change the tour date, we will charge amendment fee and you have to notify us a few days in advance. Thanks.
Best Regards,
Molly
Customer Service Rep
Is there pick-up/drop-off at Silver Sevens Hotel ?
Does it include the admission fee to Grand Canyon national park?
If there is a bad weather on the reservation day , is there any policy of reschedule or cancellation ?
Dear Wenting,
Please leave your hotel information in the comments section. We will advise if pick up service is available from your hotel when we process your reservation. If we can't pick you up from your hotel, we will advise a nearest hotel for pick up.
Admission fee to Grand Canyon is included. If the tour was cancelled due to bad weather or other unexpected factors, we can offer reschedule.
Best Regards,
Molly
Customer Service Rep
this program , u remark that we will go Kern country museum instead of Yosemite ., what is it? pls explain
If i will travel on mid of April, can i visit Yosemite or not? If I select this program.
Thank you
Dear Angkana,
Thanks for your inquiry.
Due to weather condition, traffic control and other factors, currently we cannot visit Yosemite National Park. We will go to Kern Country Museum instead of Yosemite National Park. Regarding your question whether we can visit Yosemite in mid of April, it is subject to our final updated information. You are welcome to check back with us at the end of March.
Best Regards,
Emma
Customer Service Rep
We are planning to take 7 days package. Tour code : 2-130 starting Feb 1st. I am from India. 1) We need your contact details, 2) You are based at which city (Office). I want my friend who lives in LA to book for the trip personally.
Dear V.ESWAR,
At the moment we do have availability for 2/1/15.
The reservation can be done online, if you wish to contact us please view our contact information:
By Phone:
Tel: 1-866-933-7368 (US&Canada)
Tel: 1-626-389-8668 (International)
(24 hours a day, 7 days a week)**
By Email:
[email protected]
24 hours a day, 7 days a week
Customers who have made a reservation: We suggest you include your reservation number or E-Ticket number in the subject line of your email.
For additional e-mail contacts, please review the information below.
By Fax:
1-626-552-3713
By Mail:
Tours4Fun.com
(Attn: Customer Service Dept.)
24 West Saint Joseph St,
Arcadia, CA 91007
USA
Best Regards,
Andy
Customer Service Rep
Dear Veena,
The tour 16-381 will not visit Grand Canyon West Rim (where the Skywalk is located).
Please go to the following link and view a more suitable 1-day tour:
https://www.tours4fun.com/grand-canyon-west-rim-tour.html
For the newly suggested tour, the Skywalk is offered as an optional tour with an additional $35.00 per person. If you wish to participate, please communicate with your tour guide while you are on tour. The fee needs to be paid in cash directly to the tour guide for arrangement.
Thank you very much for your questions.
Best Regards,
Jason
Customer Service Rep
hi, could you please advise an economical& easy way to get to this place? 4300 E. Sunset Rd., C - 1, Henderson, NV 89014
On the last day of the tour at Los Angeles, would you drop me at the hotel?
Thanks,
Natasya
Dear Natasya,
If you are unfamiliar with Las Vegas we suggest a taxi, if you are coming from out of state it would depend on your location and you can always consider trains or busses as a mode of transportation.
On the last of the tour the drop off will be at LAX airport or we can offer Chinatown, Los Angeles as an alternative drop off location.
Best Regards,
Andy
Customer Service Rep
Dear Natasya,
Regretfully we don't provide other airport pikcup service for this tour. However, You can self transfer to the hotel as the tour hotel is not far the airport. The regular hotel we use for this tour is Circus Circus hotel. As the check-in time is after 3:00pm, we suggest you to go to 4300 E. Sunset Rd., C - 1, Henderson, NV 89014 at around 12:00 p.m. to meet your group early and to enjoy a complimentary lunch buffet at the Las Vegas Buffet Restaurant.
Best Regards,
Enny
Customer Service Rep
Dear Satman,
Thanks for your inquiry.
We offer complimentary pick up from major hotels in the Las Vegas area including the Circus Circus Hotel.
When making a reservation online, please leave us the name and address of the hotel in the comment section.
With the provided information we will be able to confirm your pick up time and location.
Best Regards,
Emma
Customer Service Rep
I want to go Grand Caynon, Jan.18th.2015.
I wonder that the pick up hotels and the departure time.
(I planned that we would stay Stratosphere hotel at 17th-18th, and I want to go another hotel(Mandalay hotel) after tour.)
so these are my questions
1. Could we be picked up at Stratosphere? if possible what time?)
2. Could We get off at the Mandalay hotel? ( and then could I load my personal baggage in the tour bus?)
3. what time we come back Las Vegas average?
Thank you for reading, and I'll wait your answer.
Dear JIEUN YOO,
Thanks for your inquiry.
Usually this tour does offer a pickup from Stratosphere Hotel. Please just leave us your hotel name and location in the comment section when booking. We will confirm the detailed time and location for pickup from the hotel.
If you wish to be dropped off at Mandalay hotel, you need to leave us a note in comment section when you book online. Then we will reconfirm for you. We are unable to accommodate luggage for the tour due to limited space on the tour bus as well as possible security check when the tour passing by Hoover Dam. However, we allow carry-on bags on board. You will need to deposit your luggage at a secured location on your own before boarding the tour bus.
Usually this tour will end in Las Vegas around 8:30 pm to 9:00 pm (depending on traffic, weather etc. conditions)
Best Regards,
Emma
Customer Service Rep